Store Policy

Store Policy

Thanks for shopping with us! Our selection is small-batch and changes often, so here's how buying from Vine Society works.

You must be 21 or older to buy wine or other alcohol, in the shop or online. Please bring a valid government-issued photo ID. See our Age Policy for details.

Checking stock. Online inventory updates often, but bottles can sell out in the shop quickly. If you're coming in for a specific wine, call us at (704) 892-8044 or email info@vinesociety.com first and we'll check for you.

In-store pickup. Choose local pickup at checkout and collect your order at Vine Society, at the Davidson Village Inn, 117 Depot Street, Davidson, NC 28036, during our hours (9:00 AM - 9:00 PM). We'll let you know when it's ready, and we'll hold it for 24 hours. Someone other than the buyer may pick up if the buyer lets us know ahead of time. The person picking up must be 21+ and show a valid photo ID.

Shipping wine. We ship wine only to adults 21 and older, and only where state law and our carrier allow. An adult 21+ must show a valid government-issued photo ID and sign for every wine delivery. Packages can't be left at the door.

We can ship wine to:

- North Carolina (in-state delivery)

- Connecticut, District of Columbia, Florida, Louisiana, Nebraska, New Hampshire, North Dakota, Oregon, Virginia, West Virginia, and Wyoming

A few notes:

- Some areas don't allow alcohol deliveries, including certain dry towns and counties in Florida and West Virginia and the town of Ellsworth, New Hampshire.

- We can't ship wine to states not listed above. If your state isn't listed, choose in-store pickup or give us a call.

- We don't ship internationally.

Order changes. Orders can't be edited once placed. Call or email us and we'll help you cancel and place a new order. A 10% restocking fee applies to cancelled orders.

Damaged or corked bottles. If a bottle arrives damaged, or you open a bottle that's flawed (for example, "corked"), let us know and we'll replace it.

- Damaged in shipping: contact us within 24 hours of delivery with your order number and a photo of the bottle and box.

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Returns & refunds. Refunds and returns aren't accepted unless a bottle of wine is corked. Re-cork the bottle with most of the wine still in it and let us know within 60 days of purchase, then bring it back to the shop. After we check the bottle, we'll replace it with the same wine or, if it's sold out, a similar wine. Wine can't be returned for reasons of personal taste. Questions about a non-wine item? Contact us and we'll be happy to help.

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Prices. Prices are in U.S. dollars. Sales tax is added at checkout.

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Vine Society, at the Davidson Village Inn, 117 Depot Street, Davidson, NC 28036

(704) 892-8044 · info@vinesociety.com · 9:00 AM - 9:00 PM

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